Provider of all-IP, universal access contact center platforms, which enable service providers to offer hosted contact center applications. Supports multichannel interactions (telephone, Internet, message-based, wireless). - Read more

Offers call center and help desk software to aid monitoring and evaluation. - Read more

Offers call center software to enable integration of both self-service and assisted customer interactions across voice, email and web channels. - Read more

Provider of call center technology, including software, predictive dialer systems, and web development products. - Read more

An application service provider offering web-based telephone and internet customer support services, including text chat, email and web call-backs. - Read more

Provider of call center reporting software and hardware, mass notification systems for schools and universities, and Power over Ethernet (PoE) network clocks. - Read more

Developers of software enabling inbound calls for agents to be physically distributed while providing centralized service. The program provides multi-channel, unified queuing, prioritizing and routing. - Read more

Provider of call center communication systems, software applications and XDS technologies. Patented Infinity product offers ACD, voice processing, text messaging, PBX capabilities and digital switching. - Read more

Provider of online workforce management tools for forecasting agent staffing requirements at call centers. - Read more

Provider of consumer interaction solutions, designed to leverage telephony to create an integrated customer relationship and information management solution. - Read more